Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

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Last Updated: January 2026

Omnitalk Tech and BPO SMC Private Limited ("Company," "we," "our," or "us") operates the website https://omnitalkbpo.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or submit information through our online forms.

1

Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

  • Full name
  • Phone number
  • Email address
  • IP address
  • City and state information
  • Any information voluntarily submitted through forms

Automatically Collected Information

  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on the Website
  • Referring URLs and interaction data
2

How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and service requests
  • Provide products or services you request
  • Verify, validate, and authenticate submitted leads
  • Connect you with relevant third-party partners or service providers
  • Improve Website functionality and performance
  • Comply with legal, regulatory, and compliance requirements
3

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and support marketing and compliance efforts.

You may choose to disable cookies through your browser settings; however, certain features of the Website may not function properly.

4

Lead Tracking, Verification & Consent Recording

We may use third-party tracking, compliance, and lead verification tools (including consent documentation technologies such as Jornaya/LeadiD) to:

  • Record user interactions and consent
  • Prevent fraud and duplicate submissions
  • Ensure lead authenticity and compliance

These services may collect technical data such as IP address, timestamp, browser type, and device information solely for compliance, quality assurance, and verification purposes.

5

Sharing of Information

We may share your information with:

  • Authorized third-party partners and buyers
  • Service providers assisting with operations and communications
  • Compliance, analytics, and verification platforms
  • Government or regulatory authorities when required by law

We do not sell personal information to unauthorized third parties.

6

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure servers
Restricted access to authorized personnel only
Encrypted data transmission using SSL/HTTPS

While we take reasonable measures to protect your data, no method of transmission or storage is completely secure.

7

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill business and contractual obligations
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

Information is securely deleted or anonymized when no longer required.

8

Your Rights and Choices

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction or deletion of your data
Opt out of certain communications

Requests can be made using the contact information below.

9

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such third-party websites.

10

Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

12

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Omnitalk Tech and BPO SMC Private Limited